Privacy Policy
Privacy Policy – Qelviora™
Last Updated: February, 2026
At Qelviora™, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how information is collected, used, stored, and protected when you visit our website or purchase massage chairs and wellness products from us.
By using our website, you acknowledge and accept the practices described in this Privacy Policy.
1. Information We Collect
To provide better services and enhance your shopping experience, we may collect certain information.
Information You Provide
When placing an order, submitting a request, or contacting our support team, we may collect:
• Full name
• Email address
• Telephone number
• Billing and shipping addresses
• Payment details (securely processed through authorized third-party payment providers)
Automatically Collected Information
When browsing our website, certain technical information may be collected automatically, including:
• IP address
• Browser type and device information
• Operating system details
• Website interaction and browsing behavior
• Cookies and similar tracking technologies
2. How We Use Your Information
The information we collect may be used to:
• Process and fulfill product orders
• Send order confirmations and shipment notifications
• Provide customer support and after-sales service
• Improve website functionality and user experience
• Personalize content and recommendations
• Send promotional communications when subscribed
• Detect fraud and maintain platform security
3. Protecting Your Information
We implement appropriate security measures designed to safeguard personal information.
Secure Encryption: Sensitive payment information is transmitted using industry-standard encryption technologies.
Restricted Access: Customer information is only accessible to authorized personnel.
Payment Security: Qelviora™ does not store complete credit card information after payment processing is completed.
4. Sharing Information
We do not sell, rent, or trade customer personal information.
Information may be shared with trusted service providers that help operate our business, including:
• Payment service providers
• Shipping and delivery companies
• Website hosting and technology partners
• Marketing and advertising service providers
We may also work with advertising networks such as Google or Meta that utilize cookies to provide relevant advertising experiences.
5. Cookies & Tracking Technologies
Cookies help improve website performance and customer experience.
Types of cookies we may use include:
Essential Cookies – support website functionality, shopping cart operations, and checkout processes.
Analytics Cookies – help us understand website performance and visitor behavior.
Marketing Cookies – assist with advertising, remarketing, and promotional campaigns.
Users may disable cookies through browser settings, although certain website features may become unavailable.
6. External Websites
Our website may contain links to third-party websites. We are not responsible for the content, security practices, or privacy policies of external websites and encourage users to review their policies separately.
7. California Privacy Rights
In accordance with applicable California privacy regulations:
• Visitors may browse our website anonymously where applicable.
• We strive to honor browser-based "Do Not Track" settings when supported.
California residents may request information regarding personal data access, correction, or deletion as permitted by law.
8. Children's Privacy
Qelviora™ does not knowingly collect personal information from children under the age of 13. If such information is discovered, appropriate steps will be taken to remove it promptly.
9. Data Breach Notification
In the unlikely event of a security incident involving personal information:
• Affected customers may be notified within 7 business days when required.
• Additional public notifications may be provided if mandated by applicable regulations.
10. Email Communications
We may use your email address to:
• Send order and shipping updates
• Respond to customer inquiries
• Deliver promotional offers and newsletters when subscribed
You may opt out of marketing communications at any time through the unsubscribe link included in our emails.
11. Your Rights
Depending on applicable laws, you may have the right to:
• Access your personal information
• Request corrections to inaccurate data
• Request deletion of eligible information
• Opt out of marketing communications
• Manage cookie settings through your browser
Please note that restricting certain data processing activities may affect website functionality.
12. Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact us:
Qelviora™
BAIT Inc.
1091 Market St
San Francisco, CA 94103
United States
Phone: +1 (415) 865-0774
Email: [service@qelviora.com](mailto:service@qelviora.com)
Qelviora™ is committed to maintaining transparency, protecting customer privacy, and ensuring a secure shopping experience for all users.